Here you will find answers to common questions you may have about our services, rental process, terms, and conditions.
Our goal is to provide you with all the necessary information to make your experience with us as smooth and enjoyable as possible.
If you can’t find the answer you’re looking for, feel free to contact us.
There is no limit to the number of days you can rent a motorcycle.
The insurance is third-party liability and it covers in detail:
a) bodily injury to third parties up to €1,300,000
b) property damage to third parties up to €1,300,000.
When a customer receives a rental vehicle from our company, the tank is full. The renter is obligated to return it with the same amount of fuel it had, when they received it.
For information regarding rental costs, our discounts and motorcycle availability, please contact us or fill out the following form: (link) and we will get back to you very soon.
The drop-off and receipt of the motorcycle is free of charge from the head office of our company and from the port of the island. For other areas, we can serve upon request and with a possible extra charge.
Can a second person drive the motorcycle and what age must they be?
Our company allows a second person to drive the motorcycle at no additional cost, provided they meet the necessary requirements (see the first question).
For all our vehicles, it is prohibited to load them onto a ship without written permission.
You pay half of the rental amount when making the reservation and settle the balance upon your arrival on the island and receipt of the motorcycle or scooter. You can pay the balance in cash, by credit or debit card, or via bank transfer.
Of course, you will receive a refund as long as we are notified of the cancellation up to 48 hours before the start of the rental.
Free roadside assistance is provided in case of mechanical failure. Roadside assistance for incidents such as material damage, accidents, or other events caused by the renter has an additional cost of €50.00.
In case of late return of the motorcycle by the renter, beyond the agreed time, the renter will be charges an amount determined by the company, up to €200.
In case of early return of the vehicle, before the date and time specified and signed in the contract as the “end of rental”, for any reason (weather conditions, change in the customer’s departure date, etc.), there will be no refund.
Fines and penalties for administrative violations are solely the responsibility of the renter.
If the renter causes an accident or any damage to the vehicle while it is in their possession, it is their obligation to fully compensate the rental company.